Last updated: September 23, 2026
This text line and website are operated by Paul Maldonado, a licensed insurance agent affiliated with Mountain Valley Financial ("we," "us"). This policy explains what information is collected when you text the line or use this website, and how it is used.
When you text us or send a form on this website, we receive what you choose to share: your phone number, your name if you give it, an email address if you give one, and the contents of your messages and questions. This website may also record basic visit details (such as the page you came from or the ad you clicked) and may use tools from advertising partners such as Meta to measure our ads.
Your information is used to answer your questions, reply to you personally, and help you over time. We may also use totals that don't identify anyone (such as how many questions came in) to run and improve the service. We do not sell your information, and we do not use your messages to market anyone else's products.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Your messages are read only by authorized members of our team and kept confidential. Like any modern service, messages pass through companies that make delivery possible — phone carriers, Twilio, and our website host — which handle data only to deliver the service. If you ask us to refer you for debt help, we share your contact details with that partner only with your permission. We may disclose information if the law requires it, or if we believe in good faith that someone is in immediate danger.
Your questions may include personal matters about health, family and money. By sending a message, you agree that we may receive and keep it for the purposes above. We treat it as confidential.
This line is not an emergency service and cannot send help. If you or someone else is in immediate danger, call 911. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline).
This line is answered by a licensed insurance agent — not a bank and not a law firm. Insurance and annuity products are offered through a licensed agent; estate documents are prepared by licensed attorneys. Nothing here is financial, tax, or legal advice.
Reply STOP to any text at any time to stop receiving messages. You can also ask us at any time to delete your information, and we will do it.
This service is not meant for children under 13, and we do not knowingly collect information from them.
We may update this policy; the date above shows the latest version. Questions or requests: text HELP to 833-398-0427 or call 505-523-5119.